We love nothing more than hearing from our customers and we always invite them to leave feedback on their holiday experience with us once they’ve returned home. This feedback is often as helpful to us as it is to other customers who visit our website as it allows us to identify what works well and if we can improve upon any aspects of our service - and it’s also great just to hear that they’ve had a lovely time on their holiday!
To collect our customers’ feedback, we have teamed up with an independent review platform called Feefo, a company who provide an average Star Rating and an Award Scheme aimed at celebrating high levels of customer service.
We are proud to say that we have received a Gold Trusted Merchant Award from Feefo in 2017 and 2018.
Hideaway - September 2018
“Very helpful, especially when we had to find a different property to book due to an owner's cancellation.”
Thank you very much for your kind comments, we are pleased to hear you enjoyed your stay.
Wyke Dorset Cottages
Flat 8 Broadleys - September 2018
“I felt very confident in booking this holiday and appreciated the advice on the area which I received over the phone. I also received excellent service when the shower head holder broke. It was Bank Holiday weekend and I said it wasn't urgent and that we could manage, but still, the repair was complete within the day without any inconvenience to us. Very impressive and much appreciated. Thank you.”