We love nothing more than hearing from our customers and we always invite them to leave feedback on their holiday experience with us once they’ve returned home. This feedback is often as helpful to us as it is to other customers who visit our website as it allows us to identify what works well and if we can improve upon any aspects of our service - and it’s also great just to hear that they’ve had a lovely time on their holiday!
To collect our customers’ feedback, we have teamed up with an independent review platform called Feefo, a company who provide an average Star Rating and an Award Scheme aimed at celebrating high levels of customer service.
We are proud to say that we have received a Gold Trusted Merchant Award from Feefo in 2017 and 2018.
Dulcima Cottage - December 2017
“small issue with a leak on first evening, Nigel was at the house by 11am following morning to fix it”
Thank you so much for your 5 star review of our services, we are glad the issue was solved so quickly and didn't impact your stay.
Wyke Dorset Cottages
22 Ballard Estate - October 2017
“Whilst the administration services of Wykes was good, they have either not inspected this property and therefore not seen the condition that it is in, or inspected it and deemed it suitable neither of which is acceptable.”